Trusted Choice Guide
Comparisons / HubSpot vs Salesforce

HubSpot vs Salesforce (2026): Which Is Better?

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Quick verdict

HubSpot wins overall with 9.3/10 vs 8.4/10 in our CRM software comparison.

Best overall & best free CRMHubSpot · 9.3/10
  • Generous free plan
  • Easy to adopt
  • CRM, marketing and service in one platform
Visit HubSpot →
Best for fast-growing teamsSalesforce · 8.4/10
  • Huge ecosystem (7,000+ integrations)
  • Scales to any size
  • CRM + email marketing bundled
Visit Salesforce →

Head-to-head

FeatureHubSpotSalesforce
Our score9.38.4
Best forBest overall & best free CRMBest for fast-growing teams
Free planYes, up to 2 users, unlimited contactsNo, free trial
Paid from$15/user/mo (Starter)$25/user/mo (Starter)
AI assistantYes (Breeze AI)Yes, Einstein (higher tiers)
Best forSales + marketingScaling teams
Trustpilot1.5/5No rating

Pros & cons

Best overall & best free CRM
HubSpot CRM
9.3OUR SCORE

A genuinely useful free CRM – unlimited contacts, deal pipeline, email tracking and meeting scheduling – with marketing and service tools you can add later without migrating.

    Pros

  • Generous free plan
  • Easy to adopt
  • CRM, marketing and service in one platform

    Cons

  • Steep jump to Professional (~$90/seat)
  • Sequences and custom reports only in higher tiers

What users say

Trustpilot: 1.5/5 (1,178)

★★★★☆
“Better than other CRMs I have used, but some aspects are difficult such as the AI and pricing”
Jean-François, FR · Oct 2026 · Trustpilot ↗
★☆☆☆☆
“This is an unacceptable customer experience for a paid business software provider.”
Bart, US · Oct 2026 · Trustpilot ↗
Best overall & best free CRM
Visit HubSpot →
Best for fast-growing teams
Salesforce Starter Suite
8.4OUR SCORE

Entry to the most powerful CRM ecosystem: CRM, email marketing and basic automation for $25 per user, with no user limit and room to scale.

    Pros

  • Huge ecosystem (7,000+ integrations)
  • Scales to any size
  • CRM + email marketing bundled

    Cons

  • Overkill for small teams
  • Needs admin time; higher tiers get costly

What users say

Trustpilot ↗

Best for fast-growing teams
Visit Salesforce →

FAQ

Is HubSpot better than Salesforce?

In our CRM software ranking HubSpot scores 9.3/10 and Salesforce 8.4/10. HubSpot: A genuinely useful free CRM – unlimited contacts, deal pipeline, email tracking and meeting scheduling – with marketing and service tools you can add later without migrating.

What is the main difference between HubSpot and Salesforce?

HubSpot is our pick for “Best overall & best free CRM”, while Salesforce is best for “Best for fast-growing teams”.

See all 6 CRM software we compared →

Related comparisons

Review excerpts are quoted from Trustpilot (May–Oct 2026) with dates; we show positive and critical reviews.

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